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Terms & Conditions

Pestii Technician App

Last updated: October 7, 2026

These Terms & Conditions ("Terms") govern your use of the Pestii Technician mobile application (the "App") provided by Pestii ("Pestii", "we", "us" or "our"). By signing in to or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Who may use the App

The App is provided to pest control companies that subscribe to Pestii ("Service Providers") for use by their authorized technicians and staff. You may use the App only with an account issued to you by a Service Provider, or through the demo mode we make available. Your use is also subject to the agreement between Pestii and your Service Provider, and to your Service Provider's own policies.

2. Your account

  • Keep your sign-in details confidential and do not share your account with anyone.
  • You are responsible for activity carried out under your account.
  • Tell your administrator or contact us immediately if you suspect unauthorized access.
  • Your Service Provider may suspend or remove your access at any time, for example when you leave the company.

3. Acceptable use

You agree to use the App only for legitimate work on behalf of your Service Provider. You must not:

  • Enter false, misleading or incomplete service records, readings, treatments or photos.
  • Access or try to access data belonging to other Service Providers, customers or users you are not assigned to.
  • Copy, share or misuse customer personal information outside the scope of your job.
  • Reverse engineer, decompile, modify or interfere with the App, its servers or its security.
  • Use the App in any way that breaks applicable laws, including pesticide-use, workplace safety and privacy laws.

4. Accuracy of service records

The App is a tool for recording work. You and your Service Provider remain responsible for the accuracy of the information entered, for following product labels and regulations, and for the quality and safety of the pest control services performed. Pestii does not provide pest control services and is not responsible for how services are carried out.

5. Data and content

Service data entered into the App (such as work orders, notes, photos and readings) belongs to your Service Provider. You grant Pestii permission to store, process and display that content as needed to operate the service for your Service Provider. How we handle personal information is described in our Privacy Policy.

6. Device permissions

Some features need access to your device camera, photos or location (for example, QR code scanning and photo tagging). You can grant or revoke these permissions in your device settings. Some features will not work without them.

7. Connectivity

The App needs an internet connection to sync data. Work recorded while offline may not be saved to your Service Provider's account until your device reconnects. Avoid uninstalling the App or signing out while you have unsynced work.

8. Intellectual property

The App, including its design, software, logos and content (excluding Service Provider data), is owned by Pestii and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for its intended purpose while your account is active.

9. Updates and availability

We may update, change or discontinue features of the App at any time. We aim to keep the App available but do not guarantee it will be uninterrupted or error-free. Keeping the App updated to the latest version may be required to continue using it.

10. Disclaimer

The App is provided "as is" and "as available". To the fullest extent permitted by law, Pestii disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, Pestii will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, revenue or profits, arising from your use of or inability to use the App. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Termination

Your right to use the App ends when your Service Provider removes your account, when its Pestii subscription ends, or if we suspend access for breach of these Terms. Sections that by their nature should survive termination will continue to apply.

13. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and change the "Last updated" date. Continuing to use the App after changes take effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any disputes will be handled by the courts located in Toronto, Ontario.

15. Contact us

If you have questions about these Terms, contact us:

  • connect@pestii.com
  • +1 416-805-5327
  • Toronto, Canada

See also our Privacy Policy.

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