Last updated: October 7, 2026
This Privacy Policy explains how Pestii ("Pestii", "we", "us" or "our") collects, uses, shares and protects information when you use the Pestii Technician mobile application (the "App"). The App is provided to pest control companies ("Service Providers") for use by their field technicians. By using the App, you agree to the practices described in this policy.
The App is intended for technicians and staff who have been given an account by a Service Provider that subscribes to Pestii. Your employer (the Service Provider) controls the business data entered into the App, such as work orders, customer details and service records. Pestii processes that data on the Service Provider's behalf. Questions about how your employer uses that data should be directed to your employer.
Your name, email address, password (stored in hashed form), role, and the Service Provider you belong to.
Information you enter while completing jobs, including work orders, schedules, inspection findings, treatments and products applied, station and trap readings, recommendations, notes, and job status and timestamps.
Customer names, contact details and service addresses shown to you so you can complete assigned jobs. This information is provided by your Service Provider.
With your permission, the App uses your device camera to scan QR codes on bait stations and units, and to take service photos. If you allow photo library access, the App reads images you select (for example, to scan a QR code from a saved image or attach a photo). We do not access your photo library beyond the images you choose.
If you grant location permission, the App may record your device location while it is in use to tag service photos and scans with where the work was done. The App does not track your location in the background. You can turn location access off at any time in your device settings.
Basic technical information such as device type, operating system version, app version, and error logs, used to keep the App working and to fix problems.
We do not sell your personal information, and we do not use it for third-party advertising.
The App stores your sign-in session and some job data on your device so it can work quickly and with poor connectivity. Signing out removes your session from the device. Uninstalling the App removes all locally stored data.
We keep account and service data for as long as your Service Provider's subscription is active, or as needed to meet legal and regulatory record-keeping requirements. When a Service Provider closes its account or removes your user, we delete or anonymize the data within a reasonable period, unless we are required to keep it.
Data is transmitted over encrypted connections (HTTPS) and stored on secured servers with access controls. Each Service Provider's data is kept separate from other providers. No system is completely secure, so please keep your password confidential and tell your administrator right away if you think your account has been compromised.
Depending on where you live (including under Canada's PIPEDA), you may have the right to access, correct or request deletion of your personal information, or to withdraw consent. Because your employer manages your account, most requests are best made through your Service Provider. You can also contact us directly using the details below and we will help or forward your request.
You can manage camera, photo and location permissions at any time in your device settings. Some features, such as QR scanning, will not work without them.
The App is a workplace tool and is not intended for anyone under 16. We do not knowingly collect information from children.
Your information may be stored and processed in Canada or other countries where we or our service vendors operate. We take steps to ensure it remains protected in line with this policy.
We may update this policy from time to time. We will post the updated version on this page and change the "Last updated" date. Significant changes will be communicated through the App or by your Service Provider.
If you have questions about this Privacy Policy or your information, contact us:
See also our Terms & Conditions.